Delivery

AUSTRALIAN CUSTOMERS

Regular Post Charges:

  • Flat Rate = $7.70

Express Post Charges:

  • 500gm Express Post Satchel = $13.20
  • 3kg Express Post Satchel = $15.40

Free Delivery:

  • Applies to all orders over $100
  • Goods will be sent via our regular post service
Once your payment has been confirmed, your item(s) will be sent direct from our Melbourne Warehouse via Australia Post. Please allow 2-5 days for delivery (Some regional areas may take longer). 
 
PLEASE NOTE: Parcel tracking is not available for "Regular Post" parcels. If you want to track your parcel or have concerns that it may get lost, then please choose Express Post*. A tracking number will be emailed to you when your order has been sent

Vegan Tree Owl accepts no responsibility for late deliveries or Regular Post parcels that are lost by Australia Post.
 
$6.60 FLAT RATE Postage is for deliveries up to Australian residents only. Additional delivery charges apply for Express Post & will be calculated during the checkout process.


INTERNATIONAL CUSTOMERS

International Air Mail shipping charges are available in the checkout for some countries. 
 
We ship all orders daily & believe the International Airmail service is excellent, but please allow time for delivery as unexpected delays may occur .

Average delivery time of International Air Mail*:
  • New Zealand: 3-7 Days
  • Pacific & Asia: 7-14 Days
  • North America: 14-21 Days
  • Europe:14-21 Days
  • Rest of World: 21-30 Days
*Please note: Some remote areas may take longer.

If you country doesn't appear in the list, please email sales@vegantreeowl.com.au & we will provide a quote. Our website will also be immediately updated to accommodate your next order.
 
Discounted Sea Shipping rates are available on request. Sea freight could take up to 3 times longer to deliver, but if you require a larger quantity order & are fine to wait the additional time, please email sales@vegantreeowl.com.au for a quote & approximate delivery time to your country.

NOTE: Vegan Tree Owl charges are for the freight departing Australia. All local taxes, duties & any other customs related charges payable at the destination is the sole responsibility of the receiver.